Thaka Bed's Privacy Policy — your information is safe with us

Welcome to Thaka Bed's Privacy Policy. This policy explains how we collect, store, and use the personal information of registered users on our platform. Thaka Bed believes that your data belongs to you — we only use it to provide you with our services.

By using our website or mobile app, you are considered to have accepted this Privacy Policy. We recommend reading it before registering. If any changes are made, we will update the date on this page, and significant changes will be communicated via email.

Thaka Bed collects two types of information — what you provide directly, and what is gathered automatically while you use the platform. Details are outlined below:

Some information is also collected automatically through cookies and tracking technologies. You can disable cookies from your browser settings, though doing so may cause certain site features to stop working.

Thaka Bed uses your information only for specific, defined purposes. Your data is never used for unnecessary or unethical reasons. The table below outlines exactly what information is used for and why:

• Account creation and management — your registration details are used to keep your account active.
• For payment processing — your financial information is used to securely complete deposits and withdrawals.
• For KYC verification — identity document details are required to confirm your age and identity.
• For customer support — your contact details are used to respond to your queries and complaints.
• To prevent fraud — technical data is analyzed to detect suspicious activity.
• Platform improvement — Thaka Bed analyzes usage patterns to deliver a better experience.
• For promotional communications — to send you information about new offers and bonuses by email. You can opt out at any time.

Thaka Bed respects your privacy. We do not sell your data. However, there are certain situations where limited information may need to be shared:

• Payment Processors: Information necessary to process payments via bKash, Nagad, or Rocket is shared with those providers. These third parties operate under their own privacy policies.
• Legal Authorities: We may be required to share information with authorities due to a court order or legal obligation. This is outside of Thaka Bed's control.
• KYC Verification Services: Trusted third parties may be used for identity verification. They use your information solely for that purpose.
• Anti-Fraud System: Technical data may be shared with fraud prevention service providers for analysis.

Outside of the cases listed above, your data goes nowhere else. Thaka Bed has agreements with every third party to ensure your information remains protected.

Thaka Bed retains your data only for as long as it is needed. All information is stored while your account remains active. After account closure, certain data may be retained for a specified period to meet legal obligations.

• Account data — retained for up to 5 years after account closure for legal compliance purposes.
• Transaction records — retained for up to 7 years in accordance with financial regulatory requirements.
• Cookie data — deleted at the end of a session or within a maximum of 1 year.
• Support chat history — deleted 30 days after a case is resolved.

If you request deletion of your data and there are no legal obligations requiring us to retain it, the request will be completed within 30 business days.

Cookies are used on the Thaka Bed website and app. Cookies are small files stored on your device that help improve your browsing experience. Thaka Bed uses three types of cookies:

• Essential Cookies: For login sessions and security purposes. The site cannot function properly without these.
• Performance Cookies: Time spent on each page and most-used features are tracked to help us improve the site.
• Preference Cookies: Used to remember your language, time zone, and other preferences.

As a Thaka Bed user, you have specific rights over your own data. To exercise any of these rights, please contact our support team.

• Right to Access: You may request to know what personal information we hold about you.
• Right to Rectification: If any of your information is inaccurate, you may submit a request to have it corrected.
• Right to Erasure: You may request deletion of your data where there is no legal obligation to retain it.
• Right to Restrict Processing: You may request that the processing of your data be restricted for specific reasons.
• Right to Data Portability: You may request a copy of your data in a portable format.

To exercise any of the rights listed above, support@thakabed.comEmail us at. We typically respond within 7 business days.

Thaka Bed is an 18+ platform. We do not collect or process personal data from anyone under the age of 18 under any circumstances. Age is verified at registration, and KYC verification is made mandatory in any case where there is reasonable doubt.

If we become aware that a minor's information has been collected by mistake, it will be deleted immediately and the associated account will be closed. Parents can contact our support team directly to report any concerns about a child's account.

Thaka Bed uses industry-leading technology to protect your data. Beyond policies, real technical safeguards are in place to ensure your privacy is actively enforced.

• 256-bit SSL/TLS encryption — all communications between the website and app are encrypted.
• Two-Factor Authentication (2FA) — An additional layer of security applied at login.
• Firewall Protection — Advanced firewall systems in place to block unauthorized access.
• Regular Security Audits — An external team of experts continuously tests and reviews our systems.
• Data backup — regular backups are maintained on secure servers to prevent data loss.

That said, no system on the internet is 100% secure. You should stay vigilant too — never share your password with anyone, and report anything suspicious to us right away.

Thaka Bed's Privacy Policy may be updated from time to time. For any significant changes, registered users will be notified in advance via email, and the updated date on this page will be revised. Minor changes will be reflected by a page update only.

If you have any questions or concerns about this privacy policy, please get in touch. We typically respond within 24–48 hours.